Tushiyah Technologies  adheres to the highest standards of protecting your personal information when we process it by virtue of your use of our Services, your use of our website www.tushiyah.com or any of its related blogs, websites, applications or platforms (collectively, “the Website”), or by providing us with your personal information in any other way. As such, we have created this specific and detailed Privacy Policy for you to read and appreciate exactly how we safeguard your personal information and respect your privacy (“Policy”). 

1. IMPORTANT INFORMATION AND WHO WE ARE

1.1. Purpose of this Privacy Policy  

1.1.1. This Privacy Policy aims to give you information on how Tushiyah Technologies collects and processes your personal data through any form of your engagement with Tushiyah Technologies such as your engagement with us when contracting or corresponding with us, when using our Services, accessing or using the Website, or providing us with your personal information in any other way (such as when participating in surveys, participating in events or signing up for newsletters).

1.1.2. This Privacy Policy complies with, and facilitates the obligations required from, the South African Protection of Personal Information Act, No. 4 of 2013 (“POPI”), as amended.

1.1.2.1. Users with citizenships from jurisdictions other than of South Africa, please note that Tushiyah Technologies complies with all South African data protection laws when processing your personal information pursuant to the Services as we are a South African entity operating in the South African market. Should foreign law be applicable in any regard to your use of the Services and/or the Website in any way, including how we may process your personal information, please contact Syntech at sales@tushiyah.com who will gladly engage you on its application and your rights.

1.1.3. It is important that you read this Privacy Policy together with any other privacy policy or fair processing notice we may provide on specific occasions when we are collecting or processing personal data about you, so that you are fully aware of how and why we are using your data. This Privacy Policy supplements the other notices and is not intended to override them.

1.1.4. We do not process special categories of personal data nor the data of minors. Do not provide us with any such personal data, where the provision of same will constitute an immediate and automatic material breach of these terms.

1.2. Responsible Party and Operator

1.2.1. Tushiyah Technologies is the “Responsible Party” and is responsible for your personal data in instances where we decide the processing operations concerning your personal data. Sometimes we also operate as a “Operator” of personal data on behalf of a third-party Responsible Party, where that Responsible Party’s privacy terms will apply, but we will draw your attention to them, when applicable.

1.2.2. We have appointed a data representative at Tushiyah Technologies who is responsible for overseeing questions in relation to this Privacy Policy. If you have any questions about this Privacy Policy, including any requests to exercise your legal rights, please contact the representative using the details set out below.

1.3. Our Contact Details

1.3.1. Our full details are:

      • Full name :Tushiyah Technologies
      • Name or title of data representative: Donovan Chenchiah
      • Email address: sales@tushiyah.com
      • Telephone number: +27 (0)72 414 3431

1.3.2. You have the right to make a complaint at any time to the South African regulator’s office (Information Regulator’s Office of South Africa). We would, however, appreciate the chance to deal with your concerns before you approach any such regulator, so please contact us in the first instance.

1.4. Changes to the Privacy Policy and your Duty to Inform us of Changes

1.4.1. This Privacy Policy version was last updated on 01 February 2022.

1.4.2. It is important that the personal data we hold about you is accurate and current. Please update your personal data yourself using the relevant prompts on the Website, or keep us informed if your personal data changes during your relationship with us.

1.5. Third-Party Links on Website or otherwise

1.5.1. The Website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements or terms. When you leave our Website, or engage with such third parties, we encourage you to read the distinct privacy policy of every third-party you engage with.

2. THE DATA WE COLLECT ABOUT YOU

2.1. Personal data, or personal identifiable information, means any information about an individual, both natural and juristic entities (i.e. people and companies), from which that entity can be identified. It does not include data where the identity has been removed (anonymous data).

2.2. We may collect, use, store and transfer (“process”) different kinds of personal data about you which we have grouped together as follows:

2.2.1. Identity Data including first name, maiden name, last name, country of residence, username or similar identifier, title, date of birth and gender, or the information about your company such as company registration details, company address and name;

2.2.2. Contact Data including email address, physical/registered addresses, social media contact details and telephone numbers;

2.2.3. Financial Data including bank account details, third-party payment provider information and payment card details (which we do not store but only provide to our authorised third-party payment service provider under contract with us);

2.2.4. Social Media Data including all information accessible on your publicly available profile such as images, photos, photo tags, likes, followers, comments, posts and stories;

2.2.5. Transaction Data including details about payments to and from you, contracts, contractual terms, contract fees, signups, subscriptions, invoices and other details of products and services you have obtained from us, or provide to us;

2.2.6. Technical Data including internet protocol address/es, your login data, browser type and version, time zone setting and location, cookies, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access the Website;

2.2.7. Profile Data including your Website/Profile username and password, preferences, feedback, ratings and reviews, and survey responses;

2.2.8. Usage Data including information about how you use our company, Website, surveys, events and Services; and

2.2.9. Marketing and Communications Data including your preferences in receiving notices and marketing from us and our third parties and your communication preferences.

2.3. We also collect, use and share Aggregated Data such as statistical or demographic data for any purpose. Aggregated Data may be derived from your personal data but is not considered personal data in law as this data does not directly or indirectly reveal your identity. For example, we may aggregate your Usage Data to calculate the percentage of users accessing a specific Website feature. However, if we combine or connect Aggregated Data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this Privacy Policy.

2.4. Where we need to collect personal data by law, or under the terms of a contract we have with you and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with services or allow you to provide us with your services). In this case, we may have to cancel Website-access or Services you have with us, but we will notify you if this is the case at the time.

3. HOW IS YOUR PERSONAL DATA COLLECTED?

3.1. We use different methods to collect data from and about you, including through:

3.1.1. Direct interactions: You may give us your Identity, Contact, Profile, Social Media, Transaction and Financial Data by filling in various Tushiyah Technologies forms, Website forms or by corresponding with us by post, phone, email or otherwise. This includes personal data you provide when you:

3.1.1.2. use our Website;
3.1.1.3. contract with us;
3.1.1.4. consult with us;
3.1.1.5. complete forms;
3.1.1.6. sign-up for newsletters;
3.1.1.7. interact with us via webinar or social platform group, such as a Facebook™ group
3.1.1.8. subscribe to any of our publications;
3.1.1.9. provide any services to us as a service provider or independent contractor on contract with us;
3.1.1.10. request information to be sent to you;
3.1.1.11. attend any Tushiyah Technologies event whether online or in person; or
3.1.1.12. give us some feedback.

3.1.2. Automated technologies or interactions: As you interact with our Website, we may automatically collect Technical Data, Profile and Usage Data about your equipment, browsing actions and patterns. We may collect this personal data by using cookies, server logs and other similar technologies. We may also receive Technical Data about you if you visit other websites employing our cookies.

3.1.3. Third parties or publicly available sources: We may receive personal data about you from various third parties and public sources as set out below (in some cases, the list of third-party sources may be too dynamic or cumbersome to list herein, but can be acquired upon application to us):

3.1.3.1. Technical Data and Social Data from the following parties:

3.1.3.1.1. analytics providers Google Analytics and Google Search Console based in USA;

3.1.3.1.2. social networks Facebook, Instagram, Twitter, LinkedIn, and YouTube based in USA; and

3.1.3.1.3. Google Ads based in USA;

3.1.3.2. Contact, Financial and Transaction Data from providers of technical and/or payment services being PayFast based in South Africa.